Are you getting the bulk of your customers from Groupon? This may be why you’re feeling burnout and you blasting through entry level employees every two months.
Are you the lowest cost service in your area? While this may be a great way to drive customers and build a business, it’s not usually not sustainable. Being the low cost alternative to a great service is option but we highly recommend focusing on finding a higher end customer.
If you aren’t building long lasting relationships with your customers through in person transactions or even social media, you many be doing something wrong. If the people your business is attracting are 1 star people, then how do you expect them to leave you a 5 star review?
It may be worth the time to look into your marketing channels and optimize for a better customer for nothing more than you and you your staffs sanity!
